A house of artisanal tradition, Goyard is a French leather goods manufacturer, trunk maker and luggage maker, which has always been keen to assert an identity combining craftsmanship and respect for traditions. A constantly reiterated desire for excellence, crowned by two centuries of existence.
Job Overview
She or he is the front-line representative of the Brand, thus responsible for managing the customer’s experience and selling products
Key responsibilities
Sales and customer service
- Maximize the sales of products, by achieving his or her own individual sales targets and helping to achieve the Boutique targets (total turnover, average sales receipt amount, product mix, number of transactions)
- Provide qualitative customer service by delivering the best customer service
- Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs
Policies and procedures
- Understands and abide by safety regulations and security procedures
- Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications
- Have complete and accurate knowledge of the Brand and our products
- Follow authorization and reporting procedures
Required qualifications and skills
- Energetic, fast-paced, self-motivated, positive and can-do attitude
- 2 years experience in luxury retail, with handbag or leather goods background will be advantage
- Good team player with good interpersonal skill; strong in selling and customer service