A house of artisanal tradition, Goyard is a French leather goods manufacturer, trunk maker and luggage maker, which has always been keen to assert an identity combining craftsmanship and respect for traditions. A constantly reiterated desire for excellence, crowned by two centuries of existence.
Job Overview
Responsible for overall store operations – to create an environment where sales associates can focus on customer service in order to maximize sales. In-Store Operations Associate must actively work with efficiency and productivity to enhance customer’s brand experience in the boutique.
Key responsibilities
- Provide full range support to the store operations, for ensuring efficiency and fast replenishment of merchandise on the shop floor and shortening the waiting time of the clients.
- Organize the product in the stock room in accordance with company’s guidelines
- Follow daily placement of items for sales, in line with articles available in stock
- Maintain clear and accurate operations documents/procedures for reference purposes.
- Ensure store maintenance is in compliance with safety regulations and security procedures, and the display of products are presented in accordance with specifications.
- Monitor the supply management for package order, stationery, staff uniform, and store maintenance.
- Support the store management in the execution of the administrative and back-office store duties.
Required qualifications and skills
- Energetic, fast-paced, self-motivated, positive and can-do attitude
- 2 years experience in luxury retail, with handbag or leather goods background will be advantage
- Good team player with good interpersonal skill; strong in selling and customer service